14 Day Evaluation and Returns Policy
- We want you to be 100% satisfied with your order. After you receive your goods if you wish to return any item; contact us by email within 14 days stating the reason for return at firstname.lastname@example.org.
- Faulty or incorrectly dispatched goods can be returned for a full replacement or refund.
- If the goods were dispatched as ordered, they can be returned for a refund of the cost of the goods less any carriage charges.
- All returns must be made within 14 days of receiving your order. Items must be unused, of merchantable quality, in their original packaging and still have all labels intact.
- This service is in addition to and does not affect your statutory rights.
Important: You should ask for proof of postage from your post office as we reserve the right to refuse a refund if any item being returned is lost in transit.
For any queries please do not hesitate to contact us